Internet

Internet companies provide hardware, software or bundled solutions and/or service offerings predominantly online. Solutions are either made available in the cloud as a platform or installed on-premise in a data center. Solutions may be applications installed or accessed via a desktop from a customer residence / enterprise or installed on a customer’s mobile device. Solutions provided can be both B2B and/or B2C.

Challenges that most internet companies face:

• To ensure that their product, solution or online service is functioning as per the consumer expectations
• Managing availability, performance and uptime becomes mission critical to sustain customer satisfaction
• Growing their top-line from new customers, repeat engagement from existing ones
• Finally, revenue while important is a backend operation that is recognized further down the value chain

Internet companies are often blindsided when their product performance is below expectation. Considering today’s market & competition, it becomes difficult for such companies to recover from a dip in performance since brand loyalty once lost, is hard to get back.

The sheer volume of data to be collected, analyzed & implemented is extremely time taking. Most companies miss the window to integrate these changes, leading to losses. As a result, The revenue generated by these companies’ plummet. Our technology is designed to cater to these pain points, pre-define your metrics & align with your goals in order to make better business decisions.